Category Archives: Brand positioning

Do you need a Video content?

Video is a phenomenon, more than 4 billion hours of video is viewed each month. In fact, YouTube is now the second most used search engine after Google.

Integrating video into your marketing campaign isn’t as easy as creating a video and putting it up on YouTube. Creating a video that is effective, relevant and successful can be rewarding but how do you integrate it successfully?

Lets talk about the basics of video, issues you will want to consider while planning the video content ideas, and see what typically will be ideal to develop an idea into a video content.

Lets understanding video as a media, the most common mistake made by companies creating video is thinking of video content as being identical to blog posts or infographic content, rather than as a unique and independent media format. Where blog posts and infographics may consist of text and image content, video utilizes text, moving images and sound simultaneously, making it much more unique.

To be precise, video is not appropriate medium for all content goals. Video should naturally lend itself to a narrative curve, including a climax and resolution. If you have a product or service you are trying to sell, don’t use the entire length of your video making a sales pitch. Instead, create a narrative context around the product.

If you are trying to convince your reader to complete a complex, or prolonged action then you need to consider breaking up your content into smaller pieces. Videos should have a very simple and direct call to action.

The ideal length for video is under four minutes. If there is too much content, you may have to draw your video out to 10 minutes, it won’t be as effective as a precise one, because your viewers is likely to lose interest. If this is the case, you need to use a different media form.

Ask few questions to youself while planning the video content, questions you definitely should consider. One is, would this content lose meaning if it were in text and image form? If your content would lose meaning or relevancy without being accompanied by visual or audio information, chances are video is a viable option. However, if you can easily imagine your message getting across effectively without the use of video, you might want to decide whether the additional time and effort required to produce a video will be worthwhile.

Secondly, does the content require aesthetic as well as conceptual engagement?

In the first question, we ask whether content would lose meaning if it takes a media form other than video; in question two, you need to ask yourself if your idea requires a visual or auditory element in order to be engaging.

Though video is certainly a nice option to have, if the information imparted is text heavy and primarily conceptual, rather than visual which is comprehension and learning. The visual display adds nothing to the experience, as it is just a list of text.

Thus if your content does not require visual or auditory components to be useful or engaging, then your idea is not ideally suited for video.

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Videos for content marketing

Whatever the intention, video has huge benefits as a communication medium. One of the obvious reason is that it can convey personality. People respond to people, whether for marketing, brand engagement or training purpose in an organization.

Videos are extremely useful for practical reasons, either to demonstrate products or procedures, these video presentations are consistent compared to the unpredictability of live demonstrations. The value of events such as conferences, seminars and trainings can be greatly enhanced and used again and again whether for training or promotion. Video can also be used to create effective live presentations and interactive productions.

Even if advertising is not the goal, inclusion of video on the company website can create a better user experience and add a touch of class. A recent study by Treepodia, an authority in video use in eCommerce found that the retailers surveyed were selling substantially more products when a video of the product was included. Further statistics also showed that even if the video wasn’t watched the sell will still happen. This means video creates customer confidence and trust. Brands using video is considered more reliable as they produce a quality user experience. Showing the product in a multidimensional format, the brand exhibits trust and confidence in the product. This is an interesting finding and it does have relevance to the use of video in websites in general and not just e-commerce.

Videos should not only be used for Content marketing strategy, lets see some of its advantages and how we could make use of it effectively.

The whole purpose of Content marketing is to get your message to your potential audience.  Written content means you can only publish it in one place. Design strategies to make sure that content that attracts eyeballs won’t get buried on your blog. Link it to significant posts in the side bar, tweet it, bookmark it through various bookmarking sites, etc. Of course your written content can be found via Long Tail Keyword search in Google. But Video is just much easier to syndicate. And the whole purpose of syndication is to try and get that video in front of as many eyeballs as possible. Post video to YouTube, post video to other video aggregators using Blip, Metacafe, etc., embed link on Facebook fan page, share link with affiliates, embed video on your website, get other people to embed your video on their websites, post video to iTunes as video podcast.

Videos are powerful tools and there are more platforms you can use. One video, dozens of places to share it. That’s the first advantage video enjoys.

Video establishes personality, if your content marketing is built around written content it takes a few articles or posts to truly start being perceived as your personality. But videos are out there right in front of them, audience can see and hear you. And your personality will come through the way you speak, facial expressions you use and your body language. That will turn some people away but the people who are attracted to your message will go ahead to see/view the message.

Video differentiates you from the competition, in most market areas there are still few people using video effectively. Picture speaks more than Words.

Video testimonials is the name game. Video testimonials don’t have to be given by the superstars, it would be nice if you had 10 or 20 or more video testimonials where regular people like ‘us’ are talking about your services and what you’ve been able to do for them. It will be a powerful instrument to use it in your content marketing.

Internet is going mobile, tablets are fine for texts but reading long blog posts on a Smartphone can be irritating. Whereas a video can be a big hit, hit play and it rolls. You can even consume on the move, plug in a headset and then anything that you want to watch you can stop, rewind the bit you need to say, and then move on.

We got to say, Videos are here to stay! For professional quality videos, corporate films, voice overs, recording, post production related queries, get in touch with us at

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being a small start-up

Starting a business can be exhilarating and fulfilling, but in course it can get complicated and may challenge you in many ways. Challenges and problems will be nothing new but will be something we have often seen happening to others.

Most small businesses fail because of lack of cash flow. Study says that 79 percent of small business failures cited “starting out with too little money” as one of the reasons for the business downfall because owners borrow based on their ideas of a successful business, instead of borrowing for a worst-case scenario. A start-up business owner needs to be optimistic, but often is too optimistic about seeing profits. Without adequate cash flow, slow sales or a downturn in the market can end the business before it has a chance to gain momentum.

Common problem for new businesses is to hurry into marketing campaigns without understanding the actual target market. The costs associated with marketing is stiff and if a business does not know who its target market is, then the money may go wasted. With incorrect messaging the reach is limited and don’t reach the target audience.

A start-up requires tremendous effort, commitment and strong will to make it a success. Add to this the financial stress of a fledgling business. Start-up business owners often have problems balancing the overwhelming demands of the company, if the stress of the workplace spreads into the home, the business owner may feel pressure around the clock.

A common problem for most entrepreneurs is the belief that they can handle all of the start-up’s operations by themselves. It may be a cost-effective way to run the business, but operating the entire business on your own may not be a wise decision or the best use of your time. Many small-business start-ups may not require full-time employees. But it’s a good idea to have at least one or two teammates who are ready to help. With experienced, reliable assistance you can avoid other common business mistakes. When it is time to hire staff, be careful in your choices, employees are a crucial component in the success of your business.

But as a matter of fact hiring is also a big problem for small companies, atleast in a business like mine. We offer marketing solutions and are often in need of high-end graphic designers, writers and editors. And these creative people don’t come cheap, so most of the time hiring them is out of question, thus, use them on contractual basis. Contract has its own issues in our country, India where we operate. Most workers are never committed. Also, since we are a small company, many people don’t like to work for us as we are too small and are kind of perceived as unstable, have no brand identity. Hence, the moment they get an opportunity from a bigger company they shift jobs.

Since you are competing with big fish it does not mean you have to quote rock bottom prices. Pricing your goods and services too low can delay the process of turning a profit. Instead list fair prices and make sure your start-up excels in customer service and delivery. Its very important to excel in any field and customers do appreciate on-time response.

One thing I got to say, its tough but not impossible.

This a guest post by Ms. Thapa, Twitter @bijeta

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Brands are not built overnight

This is a guest post

I have good understanding of how businesses in America, UK, Europe and many other countries operate. For them, marketing is an important aspect and the whole company and its ideologies are based on it. And that’s also the reason why even the youngest companies also have a very strong value in the market place.

Here in India, its exactly the opposite. There is a gap in understanding the need of a brand. There are many reasons that support it, most important one is, companies are not funded and are very dependent on the sales report determined every month end. Which automatically deviates the resources towards increasing sales force and equipping the department with all they need leaving marketing far ashore. Let me share this, recently, I was in a meeting at a potential client’s office. The CEO says, ‘no we don’t want to brand’, then she added, ‘we are already a branded company, people know us, we get covered by various papers all the time’. Then she asks me, ‘what do you mean by branding’. I gave her the example of Nike’s Swoosh. She said, ‘well, we first need money coming in then we will think about branding’.

I just want to bring this to the notice that branding is not so expensive as many businesses are worried about. And as a matter of fact, brand is not built overnight, it needs time, patience and perseverance from its creators and visionaries. Its important to create a brand identity right in the beginning so that all communication, website, collateral, logo, etc. are in line with the brand identity from day one. For a start-up, a nice working logical website with information easily available on the website is a staple. Or else what’s going to happen is, a company operates for sometime, has different stationery and collateral. There is no clarity on what and when to use, and ultimately it comes to a situation when a staff send out a mail, it has a different look and when the other one communicates, its different. This kind of chaos only creates dilemma and questions in your counterpart. If you cannot manage your own communication, how are they going to manage work for others and this means it can also cost business.

Hence, professional vibe is extremely important for succeeding in business. In the past, we have experience of working with start-ups like PolicyBazaar and VitalWires. Lets focus on VitalWires, at that point of time it was known as Gravity Microsystems, a SAP consulting firm. In 2010 the company was looking for a partner to help them rebrand from scratch. Industree had the opportunity to be associated with the company right from name selection to setting brand identity, guidelines and marketing strategy. We had a couple of meetings with the board and team members to understand their ideas and vison for the company. In over a year’s time, VitalWires transition was a success. Today, they are a strong team of 40-50 employees based out of Gurgaon.

We helped them create a brand guideline which includes brand identity, objective, target, story and personality. I also realized that developing the guideline really helped the company because it clearly described what all they could perform. Since templates and product lines were also developed based on the guideline, all brand elements were used as mentioned in the guideline. Which meant all outgoing communication was consistent and focused. The color palette also addressed the need of showcasing VitalWires as a no nonsense company. The main color ‘blue’ stands for inspiration, sincerity and spirituality, which actually is the objective of VitalWires. We also managed their online activities, content development and time to time need basis work. It was a satisfying project and we made it happen.

This is for the readers, marketing is not so expensive as it is perceived to be. Of course, it will be a different story if you are going by Above the Line (ATL) activities to market. However, I have something in mind to say about ATL, which we shall do in the future post.

If you are a start-up, don’t wait for the last moment to start marketing your organization, because as I said earlier, start early and brand it right. You will save time, energy and money. When you are new, work pressure is less and you have the patience and time to spare. As time passes, you know what works and what does not and accordingly you may adjust when things when the business is still young. Hire a professional company to assist in creating a brand identity and they will suggest you the rest.

Hope this post is helpful to many small sized businesses because that’s where branding is mostly neglected.

Bijeta is the author of this article, she is the founder and director of Industree since its inception. You can follow her on Twitter

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Defining Target Customers

While positioning a brand we generally come up with primary, secondary and tertiary target customers. The primary purpose of defining target customers in the brand positioning stage is important, it helps establish the target customer clearly in mind when thinking about brand benefits and relevant differentiation. The more detailed the target customer description, the more powerful is the brand’s unique value proposition. It will also help later when marketers need to develop marketing and media plans. Idea is to hit the bulls-eye of the target so that a there is a firm understanding of primary customer, but knowing that your brand will also appeal to people outside of this bulls-eye. Often, there are influencers and approvers in purchase, especially in B2B situations. In fact, there are sometimes committees of people involved in the purchase decision. Regarding target customers versus target audiences versus target markets, to a large extent, different people use these terms to mean the same thing. For manufactures, often the question is “Should our primary target be direct customers (distributors, retailers or resellers) or should it be the end consumer?” Of course, we always want end consumers to be our primary customers.

Its important to get attention of the ideal or primary target customer as much as possible when positioning the brand. For instance, we have positioned one restaurant chain having two different target customers.

there is this one restaurant chain whose target markets are so diverse that one set of customers considers it as a “special occasion” restaurant, they would dress up to dine in this restaurant. While there is another set of customers who considers it to be their everyday casual dining restaurant of choice and feel completely comfortable dining in casuals and dine their often. The first market type may dine in this restaurant once or twice a year (or less), while the second market is likely to dine there on a regular basis.

Now the job is done, customer target is defined. Its time to consider how this restaurant must cater to both audiences.

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